Managed IT Services
Proactive monitoring, patch management, and full helpdesk support — your IT department without the overhead.
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Las Vegas Enterprise IT
Enterprise IT,Engineered forLas Vegas.
Managed IT, cybersecurity, cloud, and 24/7 support — purpose-built for hospitality, gaming, healthcare, and every business that runs Las Vegas.
99.99%
Uptime SLA
15 Min
Response Time
12+ Yrs
In Business
500+
Endpoints Managed
Trusted by Las Vegas businesses across every industry
What We Do
Complete IT Solutions Under One Roof
Everything your business needs — managed, monitored, and supported by Las Vegas's most experienced IT team.
Cybersecurity
Endpoint protection, SIEM, penetration testing, and employee security training. Defense in depth for modern threats.
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Cloud & Infrastructure
Azure and AWS architecture, migration strategy, and ongoing optimization for scalable, resilient workloads.
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Network Design
Enterprise-grade LAN/WAN, SD-WAN, and wireless solutions designed for performance, segmentation, and growth.
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Help Desk / Support
Tier 1–3 support via phone, email, and on-site dispatch. Real humans, fast resolutions, every time.
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Compliance (HIPAA/PCI)
Risk assessments, policy frameworks, audit prep, and ongoing compliance monitoring for regulated industries.
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Backup & Disaster Recovery
Immutable backups, tested recovery playbooks, and sub-4-hour RTOs so your data is never truly at risk.
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VoIP & Communications
Cloud PBX, unified communications, and MS Teams voice integration — crystal-clear calls, anywhere.
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Web Design
Custom, conversion-focused websites built for speed, accessibility, and search visibility — designed to grow your business.
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Digital Marketing
SEO, paid media, and content strategy that puts your Las Vegas business in front of the right clients at the right time.
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AI Automation
Intelligent workflow automation, AI-powered tools, and process optimization that eliminate repetitive tasks and drive efficiency.
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Telecommunication & Cabling
Structured cabling, fiber installation, and telecom infrastructure built to enterprise standards for reliability and future growth.
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By the Numbers
Results You Can Measure
We back every claim with SLAs, real-time dashboards, and monthly reporting. No vague promises.
0.00%
Uptime SLA Delivered
0 Min
Average Response Time
0+
Endpoints Under Management
0/7
Support Coverage
01
Local On-Site Teams
Our engineers are Las Vegas–based, not a remote call center. We're on-site when it matters most.
02
Casino & Hospitality DNA
12+ years supporting gaming floors, resort networks, and property management systems — we know your world.
03
Compliance Expertise
Deep HIPAA, PCI-DSS, and Nevada data-privacy experience so audits don't catch you off guard.
04
Vendor-Neutral Advice
We architect around your needs, not margins. Best-in-class tools, not kickback-driven recommendations.
Industries
IT That Speaks Your Language
Every industry has distinct compliance requirements, infrastructure demands, and risk profiles. We know yours.
Hospitality & Gaming
Zero-downtime networks for properties that never sleep.
Healthcare
HIPAA-compliant infrastructure protecting patient data.
Legal
Air-tight security and retention policies for privileged data.
Professional Services
Reliable IT backbone so your team focuses on clients.
Retail
PCI-compliant POS networks with 99.9% availability.
Construction
Ruggedized field connectivity and project management tools.
How It Works
From First Call to Fully Managed
A proven five-phase process that eliminates surprises and delivers measurable outcomes, fast.
01
Assess
Free IT audit covering infrastructure, security posture, and risk profile. No surprises, no obligations.
02
Design
Custom roadmap built around your business goals, budget, and compliance requirements.
03
Deploy
Minimal-disruption implementation with milestone-based delivery and daily progress updates.
04
Monitor
24/7 NOC oversight, automated alerting, and monthly reporting so nothing slips through.
05
Optimize
Quarterly business reviews, continuous improvement cycles, and capacity planning aligned to your growth.
01
Assess
Free IT audit covering infrastructure, security posture, and risk profile. No surprises, no obligations.
02
Design
Custom roadmap built around your business goals, budget, and compliance requirements.
03
Deploy
Minimal-disruption implementation with milestone-based delivery and daily progress updates.
04
Monitor
24/7 NOC oversight, automated alerting, and monthly reporting so nothing slips through.
05
Optimize
Quarterly business reviews, continuous improvement cycles, and capacity planning aligned to your growth.
Case Studies
Real Problems, Real Outcomes
We measure success in uptime percentages, clean audits, and time-to-recovery — not slide decks.
Hospitality
Boutique Resort Group — Las Vegas Strip
Challenge
Aging network infrastructure causing intermittent guest Wi-Fi outages during peak occupancy.
Solution
Full SD-WAN deployment, access point refresh, and network segmentation separating guest, POS, and back-of-house traffic.
Outcome
99.97% Wi-Fi uptime post-deployment. Guest satisfaction scores up 22%.
99.97% Wi-Fi uptime
Healthcare
Multi-site Medical Practice — Henderson, NV
Challenge
HIPAA audit revealed critical gaps in ePHI access controls and audit logging across 5 clinic locations.
Solution
Azure AD conditional access, endpoint encryption rollout, SIEM implementation, and staff security training.
Outcome
Passed follow-up audit with zero findings. Zero data incidents in 18 months.
Zero audit findings
Legal
Regional Law Firm — Downtown Las Vegas
Challenge
Ransomware incident encrypted 3 years of case files; legacy backup system failed to restore.
Solution
Immutable cloud backup with 4-hour RTO, endpoint DR agent deployment, and incident response retainer.
Outcome
Full recovery from next test event in 2h 48m. No recurrence in 24 months.
2h 48m full recovery
15+ Years
Las Vegas IT
Meet the Founder
Jack Topanian
Founder & CEO
“I started Open Net Technologies because Las Vegas businesses deserved better than being treated like ticket numbers by out-of-state IT firms. Real relationships, real engineers, real results — that's what this company was built on.”
Jack has spent over 15 years in the trenches of enterprise IT — designing networks for the hospitality giants on the Strip, hardening security postures for healthcare organizations, and guiding businesses of every size through their digital transformation. He founded Open Net Technologies with a single conviction: that world-class IT support should feel like having a partner, not a vendor.
Today, Jack leads a team of certified engineers who share his obsession with proactive service, transparent pricing, and technology that actually moves businesses forward.
Testimonials
What Our Clients Say
“Open Net Technologies transformed our IT operation from a constant fire drill into a genuine competitive advantage. Their team understands the unique pace of Las Vegas business.”
Insights
IT Knowledge, Real Answers
Straight-talk guides on cybersecurity, compliance, and infrastructure from our Las Vegas engineering team.
Compliance7 min read
The 2025 HIPAA Compliance Checklist Every Las Vegas Healthcare Practice Needs
Most healthcare practices in Nevada think they're HIPAA compliant — until an audit says otherwise. Here's the exact checklist our engineers use when onboarding a new medical client.
Marcus Rivera
May 15, 2025
Cybersecurity5 min read
Ransomware in 2025: What Las Vegas Businesses Must Do Right Now
Ransomware attacks increased 67% in Nevada last year. We break down the three controls that stop the vast majority of attacks — and the one mistake most businesses make after an incident.
Sarah Chen
April 28, 2025
Cloud6 min read
A No-Nonsense Cloud Migration Guide for Las Vegas Small and Mid-Size Businesses
Cloud migration done wrong costs more than staying on-premises. Done right, it cuts IT overhead by 30–40% and unlocks capabilities your team didn't know existed. Here's how we do it.
James Okonkwo
April 10, 2025
Ready to Get Started?
Let's Secure and Scale Your Business.
Start with a free, no-obligation IT assessment. Our local Las Vegas team will audit your infrastructure and deliver a clear, actionable roadmap in 5 business days.
Contact
Let's Talk IT.
Fill out the form and a local Las Vegas engineer will respond within one business hour.
Phone
(702) 468-3634
info@opennettechnologies.com
Address
3960 Howard Hughes Pkwy, Suite 500, Las Vegas, NV 89169
Hours
Mon–Fri 7am–7pm · 24/7 Emergency Support